Terms of service
Terms of Service
Last Updated: 11 August 2026
Welcome to KanhaCraft. These Terms of Service govern your access to and use of our website and the purchase of products through our online store.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.
1. About KanhaCraft
KanhaCraft is an online shopping platform offering Home & Kitchen products and related merchandise.
We reserve the right to update, modify or discontinue any product, service, feature or part of the website at any time.
2. Eligibility
By using our website, you confirm that:
- You are legally capable of entering into a binding agreement under applicable law.
- The information you provide to us is accurate and complete.
- You will use the website only for lawful purposes.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on our website are accurate.
However:
- Actual product colors may vary depending on your device or screen.
- Product images may be for representation purposes where indicated.
- Product specifications, availability and features may change without prior notice.
- We reserve the right to correct errors or inaccuracies in product information.
4. Pricing
All product prices displayed on the website are subject to change without prior notice.
Applicable taxes, delivery charges or other fees, if any, will be displayed during the purchase process where applicable.
In the event of an obvious pricing or listing error, KanhaCraft reserves the right to cancel the affected order and provide an appropriate refund for any amount already paid.
5. Orders
When you place an order, you are making an offer to purchase the selected products.
After receiving your order, we may send an order confirmation. An order is considered accepted only when we confirm that it has been accepted for processing or dispatched, as applicable.
We reserve the right to cancel or refuse an order in situations including:
- Product unavailability.
- Incorrect pricing or product information.
- Suspected fraudulent or unauthorized transactions.
- Incorrect or incomplete customer information.
- Delivery restrictions.
- Other legitimate business or legal reasons.
If an order is cancelled after payment has been received, an eligible refund will be processed.
6. Payment
Payments may be made through the payment methods available on our website.
You agree to provide accurate payment and billing information.
Payment transactions may be processed by third-party payment service providers. Their terms and policies may also apply to your transaction.
7. Shipping and Delivery
We aim to dispatch and deliver orders within the estimated timeframe displayed on the website.
Delivery times may vary because of:
- Product availability.
- Shipping location.
- Courier delays.
- Weather or natural events.
- Public holidays.
- Operational or logistical issues.
- Circumstances beyond our reasonable control.
Estimated delivery dates are not guaranteed unless specifically stated otherwise.
8. Returns, Refunds and Cancellations
Returns, refunds and cancellations are governed by our separate Return & Refund Policy and Cancellation Policy.
Please review those policies before placing an order.
9. User Responsibilities
You agree not to:
- Use the website for unlawful purposes.
- Provide false or misleading information.
- Attempt to gain unauthorized access to our website or systems.
- Interfere with website security or functionality.
- Copy, reproduce or misuse our website content without permission.
- Use automated systems to access or collect website information in a manner that could harm or disrupt our services.
- Engage in fraudulent purchasing or payment activities.
10. Intellectual Property
All content on the KanhaCraft website, including but not limited to:
- Logos
- Brand names
- Product descriptions
- Images
- Graphics
- Website design
- Text
- Videos
- Software and other materials
may be owned by or licensed to KanhaCraft and may be protected by applicable intellectual property laws.
You may not reproduce, modify, distribute, sell or commercially use our content without prior written permission.
11. User-Generated Content
If you submit reviews, feedback, photographs, comments or other content to KanhaCraft, you agree that the content:
- Does not violate any applicable law.
- Does not infringe another person's intellectual property or privacy rights.
- Is not fraudulent, abusive, offensive or misleading.
By submitting content, you grant KanhaCraft a non-exclusive right to use, reproduce, display and publish that content for legitimate business purposes, subject to applicable law.
12. Third-Party Services
Our website may use third-party services such as payment gateways, shipping providers, analytics tools and other service providers.
Your use of such services may be subject to their respective terms and privacy policies.
KanhaCraft is not responsible for the independent acts, omissions or policies of third-party service providers.
13. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free or available at all times.
We may temporarily suspend or restrict access for maintenance, updates, security reasons or other operational requirements.
14. Limitation of Liability
To the maximum extent permitted by applicable law, KanhaCraft will not be liable for indirect, incidental, special or consequential losses arising from your use of the website or purchase of products.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
15. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold KanhaCraft harmless from claims, losses, liabilities, damages and expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.
16. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and protect personal information.
17. Changes to These Terms
KanhaCraft may update these Terms of Service from time to time.
Changes will become effective when the revised Terms are posted on the website, unless otherwise stated.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
18. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable law.
19. Contact Us
If you have questions regarding these Terms of Service, please contact us through the Contact Us section of our website.
KanhaCraft
Modern Home & Kitchen Essentials